Feedback from Karen, a satisfied Wellington customer

From: Karen Vaughan 
Sent: Wednesday, 15 May 2013 11:59 a.m.
To: Karen Beard-Greer 
Subject: great customer service
Hi Karen
I just wanted to let you know how impressed I am with the customer service I just got from Sanny. I phoned and spoke to her about a particular chair that my grandmother would like. She's 91 and in hospital care.
Sanny was really helpful. She listened carefully to what I described and even phoned me back to check on a detail, before emailing me with a range of suggestions. What a great way to build customer loyalty!
Kind regards
Book seat
Multi grip opener
Contact Us

0800 625 100

Royal Oak Store

14 Erson Ave, PO Box 24 042,

Royal Oak, Auckland

Ph: 09 625 0322

Royal Oak Store Open:

Weekdays: 8:30am-5pm

Saturday: 9am-2pm

Botany Store

308 Te Irirangi Drive,

Botany South, Auckland

Ph: 09 281 5027

Botany Store Open:

Monday - Saturday: 9am-5pm

Browns Bay

89 Clyde Road,

Browns Bay, Auckland

Ph: 09 550 3387

Browns Bay Store Open:

Monday - Saturday: 9am-4.30pm