Feedback from Helen a satisfied Auckland customer

From: Helen
Sent: Tuesday, 18 August 2015 12:44 p.m.
To: Felix Lin
Cc: Karen Beard-Greer
Subject: Thank you ILS!
Dear Felix
Thank you, thank you, thank you!
I was overwhelmed on Saturday when you offered to help by delivering the little green Aidapt cycle to me when I was reluctant to go out in the dreadful weather we were experiencing, cross that Bridge and travel to Royal Oak.  It’s rare in today’s world to have people who care about others and will go out of their way to help them. I was blown away by your help as it was something I used to do when I worked in previous jobs where customers needed some extra support in getting product to them quicker than the post.
I had phoned the office prior to this to ask advice about your equipment and was pleasantly surprised at the help given, enhancing the decision-making process to purchase this little machine.  Well done to you and your organisation, as it’s obvious yours and their work ethics are brilliant! 
I wholeheartedly support Independent Living Services and thank you for providing equipment and advice to those in our community who are not as able-bodied as we would like to be. You are a valued part of NZ community and much needed now the baby-boomers are about to hit the ‘extra care’ of retirement and all that this entails on our aging bodies! J  Keep up the great work you are doing for Kiwis and thank you again.
Warm regards

Book seat
Multi grip opener
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